Contact & Help

Get in touch and find help.

Return is designed to be simple, private, and dependable in the field. Below you’ll find direct ways to get in touch with the developer, answers to common questions, and guides for managing your records.

Direct contact

Questions, feedback, or a defect report?

Return is developed independently by Mark David Gan. Every message and piece of feedback is read personally. If something isn’t working as expected or you have a suggestion to improve the app, please reach out.

We do our best to reply within 1–2 business days.

Common paths

Guides & record controls

Export your records

Every record you write in Return stays yours. You can export your entire history of conversations, return visits, and study notes in plain text at any time, with or without a subscription.

How export works

Erase or anonymize data

You have full control over data retention. Anonymize older records or permanently remove individual householder notes and visits directly from Settings with zero cloud residue.

Data erasure options

Sync & Return Supporter

Return Supporter provides optional multi-device sync through your own private iCloud container. Subscriptions are billed through Apple and can be managed or canceled at any time in your Apple ID settings.

Learn about Supporter

Do Not Call & Discreet mode

Respect residents’ wishes by marking addresses or people as Do Not Call, instantly pausing return reminders. Discreet mode keeps householder names and door photos quiet when viewing notes in public.

Discreet mode details

Frequently asked questions

Clear answers to practical questions.

Where are my ministry notes stored?

All core notes and records live strictly on your physical iPhone or Apple Watch. Return does not maintain developer servers, user accounts, or cloud databases. If you choose to use Return Supporter, sync uses your personal iCloud database, which is encrypted and accessible only to you.

Can anyone else read or collect what I write?

No. Return has no analytics, no third-party trackers, no advertisements, and no cloud AI models processing your notes. On-device intelligence and voice transcription run locally on your hardware, and raw dictation audio is immediately discarded after review.

What happens if I cancel Return Supporter?

Nothing is ever deleted or locked. Every note, person, and visit already saved on your devices remains intact and completely accessible. Sync simply stops between devices, and plain-text export remains available at all times.

Does Return work without an internet connection?

Yes. Return is designed offline-first. You can capture notes, review previous conversations, run ministry timers, and use compass-guided wayfinding to find saved doors even with zero cell service or Wi-Fi.

What Apple devices and OS versions are supported?

Return is built natively for iOS 26.2 or later and watchOS 26.0 or later, and is fully architected to work smoothly with upcoming iOS 27 releases.

How do I join or leave the TestFlight public beta?

The beta is free to install via Apple’s TestFlight app. You can join directly from our Beta guide and leave whenever you wish from within TestFlight.